Dog Waste Removal

Terms of Service

Doo N' Stuff Pet Waste Removal - Payment Policy

To ensure smooth and fair service, we require a deposit and immediate payment upon job completion.

Deposit Requirement

A minimum deposit of $15 is required before service begins. This will be applied toward your final bill.

If we anticipate a larger cleanup, we may require a higher deposit based on the estimated job size.

Final Payment

Your final price is based on the number of bags used for waste collection.

The remaining balance (if any) is due immediately upon job completion before we leave.

Welcome to Doo N' Stuff dog waste removal services. By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Service Schedule

1.1. Weekly Service: Dog waste removal services are provided on a recurring weekly schedule. The day of service will be determined based on your location.

1.2. Holiday Policy: Our business will be closed on the following holidays:

Christmas Day (December 25th)

Thanksgiving Day (Fourth Thursday of November)

If a holiday falls on your scheduled service day, service will be skipped for that week. The following week's service will include a double-duty scoop to account for the missed visit.

2. Weather Conditions

2.1. Severe Weather Policy: If weather conditions (e.g., heavy rain, snow, or ice) make it unsafe or impractical to perform services, your service will be skipped. The following week will include a double-duty scoop to account for the missed visit.

2.2. Notification: We will make reasonable efforts to notify customers of cancellations due to weather. Notifications will be sent via email, text, or phone call.

3. Access to Property

3.1. Gates and Entry: Please ensure that all gates or entry points to your yard are unlocked and accessible on your scheduled service day. If we cannot access the property, the service will be skipped, but no additional double-duty service will be provided.

4. Customer Responsibilities

4.1. Pet Access: Please secure pets indoors or in a safe area away from the yard during the service time to ensure the safety of your pets and our team.

4.2. Lawn Maintenance: For optimal service, please ensure your lawn is maintained and free of debris. Overgrown grass or obstructed areas may limit our ability to provide complete service.

5. Payment and Billing

5.1. Payment Schedule: Payment for services is due in accordance with the agreed-upon billing cycle (weekly, bi-weekly, or monthly).

5.2. Missed Services: No discounts or refunds will be provided for skipped services due to holidays or weather, as they will be addressed with a double-duty scoop during the next visit.

6. Liability

6.1. Damage to Property: We take care to avoid damaging your property during service. However, we are not responsible for pre-existing conditions or damage caused by circumstances beyond our control.

6.2. Health and Safety: Our team will not remove waste that poses a health risk, such as waste contaminated with hazardous materials.

7. Cancellation and Rescheduling

7.1. Customer-Initiated Changes: If you need to cancel or reschedule a service, please notify us at least 24 hours in advance.

7.2. Termination of Service: You may terminate services at any time by providing written notice. Any pre-paid amounts for unused services will be refunded.

Double-duty scoop is a $10 charge on top of normal weekly price. 

As of 2023 we no longer haul the waste away. Instead it is double bagged and placed in customers garbage.  Per Ohio and Michigan Law.

8. Amendments to Terms of Service

We reserve the right to update these terms of service at any time. Customers will be notified of changes via email or our website.

For questions or concerns about these terms, please contact us at 419-464-7701 or doonstuff@gmail.com

Thank you for choosing Doo N' Stuff, LLC for your pet waste removal needs!